Who we are
On A Wait Hospitality ("we," "us") is a hospitality consulting practice and a Sigma G Learning company. This site is onawaithospitality.com.
What we collect
When you submit a project brief, we collect the information you provide: your name, email address, business name, and the details of your project. When you join our newsletter, we collect your email address. When you use the site assistant (chat), your questions and the responses are logged in anonymized form to help us improve the service.
How we use it
Project briefs are used to respond to your inquiry and prepare a proposal. Newsletter addresses are used only to send you the newsletter, which you can leave anytime via the unsubscribe link. We do not sell, rent, or share your information with third parties for their marketing purposes.
Where it lives
Form submissions are stored securely with our database provider (Supabase). Email is handled by Microsoft 365. The site may use analytics (such as Google Analytics) to understand aggregate site usage — analytics data does not identify you personally to us.
Cookies & analytics
This site uses only the cookies required for basic functionality and, where enabled, analytics cookies that measure aggregate usage. You can block or clear cookies in your browser settings without losing access to any part of the site. If you prefer not to be counted in analytics, most browsers and extensions offer standard opt-out controls.
AI assistant
Our site assistant is powered by a third-party AI model. Conversations may be processed by that provider to generate responses, and anonymized logs are retained for up to 12 months to improve the service. Don't share sensitive personal or financial information in the chat; for confidential matters, use the project brief or email us directly.
Your choices
You can request a copy or deletion of the information we hold about you at any time by emailing info@onawaithospitality.com. Unsubscribe from the newsletter with one click in any issue.
Contact
Questions about this policy: info@onawaithospitality.com.