What does taskforce sales coverage include?

Ten targeted solicitations a day against the property's market segments, inbound leads answered within 24 hours, every touch logged in the client CRM or a daily activity report, working under the property's email or On A Wait Hospitality's.

Desk coverage is a flat $1,000 per week, billed weekly in advance, with a 30-day minimum and 15-day cancellation. Tradeshow and travel coverage is $650 per day plus travel expenses paid by the client. No commission, no recruiter percentage.

How fast can coverage start?

Typically within a week of a signed agreement: one site visit for property familiarization, then the desk is covered.

Is this a recruiting or staffing service?

No. On A Wait Hospitality covers the seat as an independent contractor while the hotel runs its own search, and hands off to the hire.

Taskforce Sales Coverage · Hotels & Management Companies

The seat is open. The leads aren't waiting.

Your Sales Manager gave notice. The requisition is posted. The RFPs are still arriving — and every one that sits past four business days is gone. On A Wait Hospitality covers the desk while you hire: outbound every day, inbound answered inside 24 hours, everything logged in your CRM. Flat weekly fee. Start within a week.

Book 15 Minutes See the Two Options

Southeast US · Florida, Georgia, the Carolinas, Tennessee · One contractor, no bench, no recruiter fee

What an empty seat costs

$18,000

in bookings a Sales Manager seat at a 250-room full-service hotel produces every week. A Director of Sales seat: about $30,000.

45 + 60days to fill, then days to ramp

$52–89Knet profit lost per vacancy

$1,000per week to cover it

Two Ways to Fill the Seat

Pick the coverage you need. Keep the search running.

Both are flat-fee, contractor engagements with a defined start and a clean handoff to your hire. No commission, no percentage of placement, no bench of strangers.

Option 01

Sales Desk Coverage

$1,000 / week · billed weekly in advance

Ten targeted solicitations a day against the segments you name — room blocks, annual meetings, SMERF, corporate, incentive
Inbound leads answered within 24 hours, in the order received, handled after 3 p.m. so your mornings stay yours
Every touch logged in your CRM (Delphi, Amadeus, HubSpot, Salesforce — whatever you run) or a daily activity report
Work under a property email or an On A Wait Hospitality address — your call
Prospecting from your CRM's dormant accounts or from an outreach program built to your meeting space and rate requirements

Best fit: a Sales Manager, Group Sales Manager, or Catering Sales Manager seat that will be open 30 days or more.

Option 02

Tradeshow & Travel Coverage

$650 / day · plus travel expenses, paid by the client

Booth staffing and pre-scheduled appointments at industry shows — IMEX, Connect, the state and regional association events on your calendar
Sales missions and client visits in your key feeder markets
Lead capture and notes back in your CRM within 48 hours of the show closing
Follow-up sequence on every lead, or a clean handoff list for your team
Available as a stand-alone booking or added to desk coverage for the weeks a show lands on the calendar

Best fit: a show you already paid for, a booth nobody is free to work, or a market that needs a face in it this quarter.

30-day minimum · 15-day cancellation · 1099 independent contractor · One site visit for property familiarization (travel billed separately) · Agreement and first invoice at signing

What a Covered Week Looks Like

The desk stays worked. The pace report keeps moving.

This is a working seat, not a voicemail forward. Here is the rhythm your GM and DOS can expect.

Every morning

Ten calls out

Named accounts from your segments, prioritized by fit to your space, rate, and pattern. Notes in the CRM before lunch.

After 3 p.m.

Every lead in, answered

Inbound RFPs and inquiries worked in the order received and answered inside 24 hours — well inside the planner's four-day window.

Daily

Activity you can see

Logged in your CRM, or a one-page daily update if you'd rather. No black box.

Friday

Recap and pace

What moved, what stalled, what needs your DOS or GM. Then a clean handoff when your hire starts.

How It Starts

Three steps. About a week.

Fifteen minutes on the phone

Which property, which seat, how long it's been open, what segments matter. If it's not a fit, you'll hear that first.

Agreement and first week

A short coverage agreement, CRM access or a reporting format, and the first weekly invoice. You know the full cost before anything starts.

Site visit, then go

One day on property to walk the space, meet the team, and learn the accounts. The desk is covered from the next business day.

The Math

One vacancy, one 250-room hotel

Built from HSMAI's sales-manager ROI benchmark, federal wage data for hotel sales roles, and SHRM's time-to-fill benchmark — then cut in half to assume your team absorbs part of the load. The full method, sources, and sensitivity tables are in the research brief.

	Sales Manager	Director of Sales
Bookings the seat produces per week	$17–19K	$29–32K
At risk over a typical vacancy (45 days to fill + 60-day ramp)	$191K	$327K
Net profit lost after every conservative haircut	$52K	$89K
Sales Desk Coverage for the same 45 days	$6,400	$6,400

Model: 250 rooms, 65% occupancy, $165 ADR, 25% group. Sources: HSMAI (2023), BLS OEWS NAICS 721100 (May 2023), SHRM State of Recruiting (2025), Cvent Planner Sourcing Reports (2024, 2026), Knowland (2024), ReadyBid 2025 via Hospitality Today (2026), AHLA (2025).

Take It With You

The research and the one-pager

PDF

Research Brief — The Real Cost of an Open Sales Seat12 pages · model, federal and association data, sensitivity tables, limitations, full sources

PDF

One-page summary for your VP or ownerThe math, the offer, and the terms on a single sheet

Want the model run on your property's numbers? Send occupancy, ADR, and group mix — you'll get the sheet back the same day.

Send Your Numbers

Who Covers the Desk

Greg Werner. One operator. The same one every day.

Twenty-plus years in hotel sales and operations: experience as a National Sales Manager, on-site hotel sales, General Manager and Food & Beverage leadership, and a long run of carrying a number. Professional in Destination Management. MBA. When the desk is covered, it's covered by someone who has sat in the seat, run the pace meeting, and answered to the owner.

National Sales ManagerOn-Site Hotel SalesGM & F&BPDMMBAU.S. Army Veteran

Straight Answers

What GMs and VPs ask first

Is this a recruiting or staffing agency?

No. This is one independent contractor covering the seat while you run your own search, then handing off. There's no placement fee, no percentage of salary, and no obligation to hire anyone.

Will you work in our CRM?

Yes — that's the default. Delphi, Amadeus Sales & Event Management, HubSpot, Salesforce, or a spreadsheet if that's what the property runs. If you'd rather not issue access, you get a daily activity report instead.

Under whose name does the outreach go out?

Your choice. A property email address keeps continuity for the eventual hire; an On A Wait Hospitality address keeps the contractor line clean. Either way, the accounts and the notes are yours.

How is this different from your other services?

Everything else On A Wait Hospitality does is a defined project with a single price and a finish line. Taskforce coverage is the one engagement that runs by the week, because the finish line is your hire's start date — and you set it with 15 days' notice.

What about the site visit?

One day on property before coverage starts: walk the meeting space, meet the GM and DOS, learn the top accounts and the pace report. Travel and lodging for that visit are billed at cost, separate from the weekly fee.

Can you cover a show if the desk isn't open?

Yes. Tradeshow and travel coverage books stand-alone at the day rate plus expenses. Most requests come from properties with a show already paid for and nobody free to work it.